Plain-Language Summary
777ec collects only the data needed to operate your account, process PKR payments, verify your identity (KYC), and comply with legal obligations. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time by contacting [email protected]. The full details are below.
Section 1
Who We Are (Data Controller)
777ec ("we", "us", "our", "777ec") operates the online casino and sports betting platform accessible at 777ec.app. For the purposes of applicable data protection law, 777ec acts as the data controller in respect of all personal data collected from users of the Platform.
This Privacy Policy applies to all users who access the 777ec Platform, including users who register an account, browse without registering, or interact with any feature of the Platform. By creating a 777ec account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
This Privacy Policy should be read alongside the 777ec Terms & Conditions, which together govern your relationship with 777ec.
Section 2
Personal Data We Collect
777ec collects personal data through multiple touchpoints. The categories of data we may collect include:
- Registration Data: Full legal name, date of birth, Pakistani mobile number (Jazz, Zong, Telenor, or Ufone), email address, and chosen username and password.
- Identity Verification (KYC) Data: Copies of your Computerised National Identity Card (CNIC), proof of address documents, and selfie or live-verification images as required to satisfy KYC obligations.
- Financial Data: Payment method details (JazzCash wallet number, Easypaisa account, bank account details for HBL, UBL, Meezan Bank, Bank Alfalah, or card details for Visa/Mastercard), transaction history, deposit amounts, and withdrawal records — all denominated in Pakistani Rupees (PKR).
- Activity Data: Betting history, casino game session data, slot game play history, login timestamps, session durations, and game preferences.
- Technical Data: IP address, device type and operating system, browser type and version, screen resolution, and connection type.
- Communications Data: Records of live chat support conversations, emails sent to [email protected], and any feedback or dispute correspondence.
- Responsible Gaming Data: Self-exclusion requests, deposit limit settings, and session restriction preferences where voluntarily submitted by the user.
Sensitive Data: 777ec does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where directly required for age verification or responsible gaming compliance. KYC documents (CNIC) are treated with heightened security and accessed only by authorised verification personnel.
Section 3
How We Use Your Personal Data
777ec uses collected personal data for the following specific purposes:
- Account Management: Creating, maintaining, and administering your 777ec account; authenticating login sessions; and providing customer support.
- Transaction Processing: Processing PKR deposits and withdrawals via JazzCash, Easypaisa, and other accepted payment channels; maintaining accurate financial records for your account.
- Identity Verification: Conducting KYC checks to confirm your age (18+), identity, and ownership of registered payment methods prior to activating withdrawal privileges.
- Legal Compliance: Meeting anti-money laundering (AML) obligations, responding to lawful requests from regulatory authorities and law enforcement, and maintaining records as required by applicable financial and gaming regulations.
- Platform Improvement: Analysing aggregated usage patterns to improve Platform performance, game selection, interface design, and support quality — using anonymised or pseudonymised data where possible.
- Fraud Prevention: Detecting and investigating suspicious activity, multiple account creation, bonus abuse, and any conduct prohibited under the 777ec Terms & Conditions.
- Responsible Gaming: Monitoring usage patterns to identify indicators of problem gambling and applying account restrictions in accordance with responsible gaming commitments and the user's own preferences.
- Communications: Sending account notifications, security alerts, transaction confirmations, and (where you have opted in) promotional communications about 777ec offers and new features.
Section 4
Legal Basis for Processing
777ec processes your personal data on the following legal bases:
- Contractual Necessity: Processing required to perform the contract between you and 777ec — including account creation, transaction processing, and support — is necessary to provide the services you signed up for.
- Legal Obligation: KYC verification, AML record-keeping, and responses to lawful regulatory or law enforcement requests are required by applicable law and cannot be avoided regardless of consent.
- Legitimate Interests: Fraud detection, Platform security, responsible gaming monitoring, and service improvement are conducted based on 777ec's legitimate interests in operating a secure and sustainable platform, provided these interests are not overridden by your rights and interests.
- Consent: Marketing communications and optional analytics tracking are conducted only where you have provided explicit consent. You may withdraw this consent at any time by contacting [email protected].
Section 5
Data Sharing & Third Parties
777ec does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. Your data may be shared with the following categories of third parties solely to the extent necessary to operate the Platform and meet legal obligations:
- Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, and USDT TRC20 network operators — each governed by their own privacy policies and data handling obligations.
- KYC / Identity Verification Providers: Third-party identity verification services that process CNIC copies and biometric verification data solely for the purpose of satisfying 777ec's age and identity verification requirements.
- Game Content Providers: PG Soft, JILI, Pragmatic Play, Spadegaming, and live casino studio operators — who receive session and game outcome data necessary to serve game content and calculate results. These providers operate under data processing agreements with 777ec.
- IT Infrastructure Providers: Hosting, cloud storage, and cybersecurity providers operating under strict data processing agreements and security standards.
- Regulatory and Law Enforcement Authorities: Where required by applicable law, court order, or lawful regulatory demand, 777ec will disclose relevant user data to the appropriate authority without further notice to the user.
All third-party data processors engaged by 777ec are contractually required to process personal data only for the specified purpose, to maintain adequate security standards, and to not onward-transfer data without authorisation.
Section 6
Cookies & Tracking Technologies
777ec uses cookies and similar tracking technologies on the Platform to ensure proper functionality, maintain user sessions, and analyse usage patterns. The types of cookies used include:
- Essential Cookies: Required for the Platform to function — including session authentication, load balancing, and security tokens. These cannot be disabled without preventing use of the Platform.
- Functional Cookies: Store user preferences such as language settings, game display preferences, and session time limit configurations to improve your experience on return visits.
- Analytics Cookies: Collect anonymised data about how users navigate the Platform — page views, session duration, feature usage — to help 777ec improve the product. You may opt out of analytics cookies by adjusting your browser settings.
- Fraud Detection Cookies: Used to detect suspicious login patterns, multiple account activity, and automated bot behaviour. These are essential for platform security and cannot be disabled.
You may control cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to log in to and use the 777ec Platform.
Section 7
Data Retention
777ec retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention standards:
- Active Account Data: Retained for the full duration of your account's activity plus a minimum of 5 years following account closure, to meet financial record-keeping and AML obligations.
- KYC Documents: Retained for a minimum of 5 years from the date of the last transaction, in accordance with standard financial services compliance requirements.
- Transaction Records: Full deposit and withdrawal history retained for a minimum of 5 years for regulatory compliance and dispute resolution purposes.
- Support Communications: Chat and email correspondence retained for 2 years from the date of the last interaction.
- Deleted / Closed Accounts: Following a voluntary account closure, 777ec will anonymise operational data within 90 days while retaining legally required records (KYC, transactions) for the applicable statutory period.
Data that is no longer required for any lawful purpose is securely deleted or anonymised in accordance with 777ec's internal data lifecycle policy.
Section 8
Security Measures
777ec implements a layered approach to data security designed to protect personal data against unauthorised access, disclosure, alteration, or destruction:
- Encryption in Transit: All data transmitted between your device and the 777ec Platform is protected using 256-bit TLS/SSL encryption — the same standard used by major Pakistani banks including HBL, UBL, and Meezan Bank for internet banking.
- Encryption at Rest: Sensitive data including KYC documents, financial records, and authentication credentials are encrypted when stored on 777ec servers.
- Access Controls: Personal data is accessible only to 777ec personnel who require it to perform their role. Access is governed by role-based permissions, audit logging, and two-factor authentication for administrative systems.
- Infrastructure Security: 777ec uses enterprise-grade hosting infrastructure with regular security patching, penetration testing, and DDoS mitigation to protect Platform availability and data integrity.
- Incident Response: In the event of a data breach that is likely to result in risk to users' rights and freedoms, 777ec will notify affected users and relevant authorities within the timeframe required by applicable law.
Your Responsibility
While 777ec takes all reasonable technical and organisational measures to protect your data, you are also responsible for maintaining the security of your 777ec login credentials. Never share your password with anyone. Enable two-factor authentication in your account settings. If you suspect unauthorised access to your 777ec account, contact support immediately.
Section 9
Your Data Rights
Subject to applicable law and 777ec's legal obligations, you have the following rights in respect of your personal data held by 777ec:
Right of Access
You may request a copy of all personal data 777ec holds about you, free of charge, subject to identity verification.
Right of Rectification
You may request correction of any inaccurate or incomplete personal data held on your 777ec account.
Right of Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected. This right is subject to 777ec's legal retention obligations and cannot override AML or KYC record-keeping requirements.
Right to Object / Restrict Processing
You may object to processing based on legitimate interests, or request restriction of processing in specific circumstances such as where accuracy of data is disputed.
Right to Data Portability
Where technically feasible, you may request your personal data in a structured, machine-readable format for transfer to another service provider.
Right to Withdraw Consent
Where processing is based on your consent (e.g. marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of the above rights, contact 777ec at [email protected]. Requests will be processed within 30 days. 777ec may require identity verification before fulfilling a data subject request to prevent unauthorised disclosure.
Section 10
Children's Privacy
The 777ec Platform is strictly intended for adults aged 18 years and above. 777ec does not knowingly collect personal data from individuals under the age of 18. Registration requires a date of birth confirmation and is subject to identity verification including CNIC review, which confirms the registrant is of legal adult age.
If 777ec becomes aware that personal data has been collected from a minor without appropriate consent or in circumvention of age verification controls, that data will be immediately deleted and the associated account permanently closed. If you believe that a minor has registered a 777ec account, please contact [email protected] immediately.
Parental Advisory
Parents and guardians in Pakistan are encouraged to use parental control software on devices accessible to minors to prevent access to online gambling platforms including 777ec. 777ec operates an 18+ strict policy and supports all efforts to keep gambling away from children.
Section 11
Notes for Pakistani Users
777ec serves a significant user base across Pakistan, including players in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and other cities. The following notes are specifically relevant to Pakistani users regarding how their data is handled:
- CNIC Data: Your National Identity Card number and document scan are collected solely for KYC and age verification purposes. CNIC data is stored with encryption and accessed only by authorised verification personnel. It is never shared with third parties except where legally compelled.
- Mobile Wallet Data: JazzCash and Easypaisa account numbers are stored only to facilitate deposit and withdrawal processing. 777ec does not store full payment credentials — transaction processing is handled by the payment provider's own secure API.
- Data Location: 777ec's servers may be located outside Pakistan. By using the Platform, you acknowledge that your data may be processed in jurisdictions outside Pakistan. 777ec ensures that any cross-border data transfer is protected by appropriate contractual or technical safeguards.
- Local Law Compliance: Users in Pakistan are individually responsible for understanding and complying with applicable local laws regarding online gambling and data sharing with foreign entities. 777ec provides this Privacy Policy as a disclosure of its practices but does not provide legal advice to users.
Section 12
Updates to This Privacy Policy
777ec reserves the right to update this Privacy Policy at any time. Material changes — particularly those that affect how we collect, use, or share your personal data — will be communicated to registered users via email to the address on file, or through a prominent notice on the 777ec Platform, at least 14 days before the change takes effect.
The effective date at the top of this document will be updated to reflect any revision. Continued use of the 777ec Platform following the updated effective date constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should close your account and cease using the Platform before the revised Policy takes effect.
Archived versions of previous Privacy Policy documents are available upon request by contacting [email protected].
Section 13
Contact Us Regarding Privacy
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 777ec, please contact us through the following channels:
Live Chat: Available 24/7 through the on-platform chat widget at 777ec.app
Service Area: Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and all Pakistan
This Privacy Policy was last updated on 1 January 2026. All prior versions are superseded by this document.
256-bit SSL Encryption
All data in transit between your device and 777ec is encrypted using the same standard as major Pakistani banks — HBL, UBL, and Meezan Bank.
No Data Sales
777ec does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is used only to operate your account.
Your Rights, Always Active
Access, correction, deletion, portability — your data rights are available at any time. Contact 777ec at [email protected] to exercise them.
Secure PKR Payments
JazzCash and Easypaisa data is handled via the providers' own secure APIs. 777ec does not store full payment credentials on its own systems.
CNIC Handled with Care
Identity documents are encrypted at rest, accessed only by authorised KYC personnel, and never shared except under legal compulsion.
Responsible Gaming Data
Self-exclusion and limit preferences you set at 777ec are stored securely and respected immediately. See the Responsible Gaming page for tools.